HOW IT WORKS
A simple, efficient process for turning confusing manuals into clear, user-friendly instructions.
At ClearManuals, we use a structured, psychology-informed method to rewrite and redesign manuals so customers can set up your product easily and confidently.
No confusion. No frustration. No support calls.
Here’s exactly how the process works.
⭐ Step 1 — Upload Your Manual
Send us your existing manual (PDF, Word, text file, photos — anything is fine).
You can also send:
product photos
factory diagrams
packaging inserts
links to similar products
We accept all formats.
If you don’t have a manual, we can build one from scratch.
⭐ Step 2 — We Analyse It
We read your manual through the eyes of a confused user.
We check for:
✔ Missing steps
✔ Wrong sequencing
✔ Poor English or translation errors
✔ Overly technical language
✔ Vague instructions
✔ Hard-to-follow diagrams
✔ Inconsistent part names
✔ User-stumble points
✔ Potential misuse or safety risks
This analysis forms the basis of your Clarity Map, the plan we follow when rewriting.
⭐ Step 3 — We Rebuild It Step-by-Step
This is the heart of the ClearManuals Method.
We break your instructions into single-action steps and sequence them in the order a real user would naturally follow.
We apply behavioural psychology principles to make instructions:
simple
logical
non-overwhelming
confidence-building
frustration-proof
Each step is rewritten using:
✔ Plain English
✔ Verbs first
✔ One action per line
✔ Micro-checks (“wait for the green light”)
✔ Consistent language
Your manual becomes easy to follow — even for first-time users.
⭐ Step 4 — We Create Clean Visuals
Clear visuals dramatically improve understanding.
We create or fix diagrams by:
cleaning fuzzy factory images
adding correct labels
redrawing unclear sections
adding arrows, callouts, and zoomed views
matching text steps exactly
We also produce a Quick Start Guide (1–2 pages) that shows the essential setup steps visually.
Perfect for packaging inserts, Amazon listings, and support pages.
⭐ Step 5 — You Receive Your New Documentation
You receive:
✔ The rewritten manual (PDF, Word, and editable format)
✔ The Quick Start Guide
✔ All diagrams and images
✔ A troubleshooting section
✔ A “What’s included” list
✔ Print-ready and digital-ready files
Everything is ready for:
packaging
websites
customer support pages
Amazon/Shopify uploads
manufacturer handover
product launches
We also include 2 free revision rounds to fine-tune any details.
⭐ Optional: Manual Audit
If you prefer to start small, we offer a low-cost clarity assessment that shows:
what’s unclear
what’s missing
what’s risky
how users can fail or misuse the product
what’s causing support calls
recommended fixes
quote for full improvement
This is a great entry point for first-time clients.
⭐ Optional: Ongoing Documentation Support
For importers, manufacturers, or sellers with multiple products, we offer:
monthly rewrites
full product line documentation
diagram packages
Quick Start Guides for every SKU
consistent manuals across your entire brand
Why This Works
Because ClearManuals combines:
✔ behavioural psychology
✔ plain-English writing
✔ visual clarity
✔ technical accuracy
✔ user-first sequencing
This creates manuals that customers can actually follow — reducing:
support calls
returns
complaints
confusion
negative reviews
And increasing:
customer satisfaction
trust
brand reputation
repeat sales
Ready to get started?
Upload your manual or send us a link.
We’ll reply within 24 hours with your clarity assessment and options.
ClearManuals
Manuals customers actually understand.
Turning confusing, poorly-translated instructions into clear, simple, user-friendly manuals.
© 2025. All rights reserved.
Contact
📧 hello@clearmanuals.com
📍 Sunshine Coast, QLD, Australia
🌏 Working with clients worldwide
What We Do
Manual rewrites
Quick Start Guides
Diagram cleanup
Visual step-by-step instructions
Clarity audits
Full product documentation